Shipping policy

1. Overview

At 1ClickBeds, we aim to deliver your order safely, efficiently, and within the estimated timeframe. This Shipping Policy explains how and when your order will be processed, dispatched, and delivered.

2. Delivery Timeframe

We aim to deliver all orders within 6–9 working days from the date of order confirmation.

Delivery times are estimates only and may vary due to factors outside our control, such as courier delays, weather conditions, or high demand periods.

3. Delivery Service

We provide a UK mainland delivery service using professional two-person delivery teams for larger items.

Our delivery service includes:

Careful handling of all products
Delivery to your preferred address
Delivery to ground floor or designated access point
Assistance with placement in your room (where applicable)

4. Order Processing

Once your order is placed:

You will receive an order confirmation email
Your order will be processed and prepared for dispatch
You will receive delivery updates once your order is scheduled

5. Delivery Access

Please ensure that:

Access routes are clear for delivery
The product can fit through doorways, staircases, and hallways
Someone is available to receive the delivery

If access is restricted and delivery cannot be completed, additional charges may apply for re-delivery.

6. Missed Deliveries

If you are not available at the time of delivery:

A re-delivery will be arranged
Additional delivery charges may apply depending on the courier policy

7. Assembly Service

Selected products may include optional assembly service depending on the item purchased. If assembly is included, our delivery team will assemble the bed at your location.